Qualify to save ~30% by
paying with HSA/FSA

How to check out at DefenderShield with HSA/FSA funds

HSA FSA savings

Checking out with TrueMed is easy!

One-time Purchases

Checkout

1. Checkout

Find the TrueMed logo during checkout. Do not sign into Shop Pay and exit the “Shop Pay” pop-up if prompted.

Complete Health Assessment

2. Complete Health Assessment

Take a quick, private health survey. A licensed provider will review your answers within 8–10 hours to determine eligibility, and if approved, will supply you with an LMN.

Make Purchase

3. Make your purchase

Pay with your HSA/FSA card or a credit card. The charge is not processed until you receive your approved LMN. If you use a regular credit card, follow the guide included with your LMN to submit your purchase for reimbursement.

Subscriptions

Purchase

1. Make your purchase

Do not pay with an HSA/FSA card during checkout. After your purchase, check your confirmation screen or receipt email for a link to the Truemed survey.

Health Assessment

2. Complete Health Assessment

Take a quick, private health survey. A licensed provider will review your answers to determine eligibility. If eligible, you’ll receive a Letter of Medical Necessity (LMN) within 1–2 days.

Submit for Reimbursement

3. Submit for HSA/FSA reimbursement

Follow the guide included with your LMN to submit your purchase for reimbursement. Claims are usually paid out in 1–2 weeks.

How does using my HSA/ FSA save me money?

HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.

Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.

Spending from Bank Account Spending from HSA or FSA
TrueMed logo

Who is TrueMed?

At TrueMed, we believe that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research-backed interventions such as fitness, supplements, and health technology, we’re shifting healthcare spend toward true medicine.

Eligible Products

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Common Questions

How does using my HSA/FSA account save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.

Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.
What are FSA and HSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Can I use my HSA/ FSA at BioBoost?
While it is possible to do so with Truemed, we do not recommend attempting to checkout with your HSA/FSA cards for compliance purposes. We strongly encourage simply transacting with your normal credit or debit card, and submitting for reimbursement as outlined above for the greatest likelihood of success.
Can I use my regular credit card at checkout?
Yes. If you prefer to use your regular credit card, Truemed will send you instructions on how to submit for reimbursement from your HSA/FSA administrator.
What is a Letter of Medical Necessity, and how is this compliant?
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.

There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
Are there fees associated with using Truemed's services?
There is no cost to you, as long as you are shopping with a Truemed partner merchant.
When should I use my FSA/HSA dollars?
You can use your HSA/FSA dollars all year long. However, FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
Can I use Truemed’s services for past purchases?
While this depends on your specific HSA or FSA administrator’s policies, we advise that you only submit expenses incurred on or after the date listed on your Letter of Medical Necessity.
How long does it take for me to receive my Letter of Medical Necessity?
Generally it takes 24–48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.
I don’t have an HSA/FSA. Can I still benefit from Truemed?
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
I don’t live in the US. Can I still get reimbursed with Truemed?
Unfortunately, Truemed is currently only available in the United States.