My DefenderShield® Phone Case is hanging up on my calls, randomly dialing numbers, or opening apps on my phone. How do I fix this?

Apple iPhone 3D touch screens have adjustable screen sensitivity. If your phone is acting unexpectedly when closing the cover of your case, this can be easily resolved by adjusting the sensitivity of the touchscreen in your phone settings.

Go to Settings > General > Accessibility > 3D Touch. You can either turn this feature completely OFF or set the sensitivity slider to FIRM to make the 3D touch screen less sensitive.

Please note, this is only applicable for the iPhone 6, 7, 8, SE2020, iPhone X, and iPhone 11 models.

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